Falls in rail patronage for the three months to September 2021 have highlighted the significant impact of lockdowns, with Australian rail passenger numbers only slightly higher than the lows of the national lockdown in early 2020.

National passenger numbers fell by 67.23 million or 49.7 per cent compared to the previous quarter and remained 18.4 per cent lower than the same time the previous year.

Australasian Railway Association (ARA) Chief Executive Officer Caroline Wilkie said national patronage was 70.5 per cent lower than pre-COVID levels, with the most significant falls recorded in NSW and the ACT.

“While the fall in passenger numbers come as no surprise, it is worth acknowledging the important work of the rail industry to keep essential services operating even during the toughest of lockdowns,” Ms Wilkie said.

“The good news is we expect to see an upward trend from October onwards due to the increasing vaccination rate and easing restrictions.

“It is essential we return to rail as we return to a more normal way of life to avoid congestion on our roads as things get busier in our cities and towns.

“With vaccination rates high and a wide range of COVIDsafe measures in place, now is the time to make the most of public transport in line with government advice.”

While much of the country remained relatively free from restrictions, the nation only recorded about 11.3 million more trips compared to Q2 in 2020, when the country was under nationwide restrictions.

Ms Wilkie said this reflected the significant role rail plays as part of public transport networks in Melbourne and Sydney.

The cumulative effect of Melbourne’s lockdowns was particularly evident, with the most recent hard lockdown resulting in a 32 per cent fall on already low passenger numbers, compared to a 76.7 per cent drop in response to the NSW/ACT lockdowns.

While Queensland patronage also feel 12.9 per cent during the quarter, it was up 11.1 per cent on the same time last year.

New Zealand also saw passenger numbers fall by 23.9 per cent during the quarter.

The regional rail network was significantly impacted as travel restrictions prevented movement across the regions, recording a 70.6 per cent fall, or 6.55 million fewer passengers, during the quarter.

Western Australia was the only state to record passenger gains, with patronage rising 9.4 per cent or 1.02 million trips.

Patronage stabilised during September and was expected to rise in October as restrictions eased.


Note to editors: Please see the attached table for statistics by country and state.

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