Refunds & Returns

If for any reason you are not completely satisfied with your purchase we will give you a thirty day money-back guarantee from the time you receive the goods. Please email us at ara@ara.net.au within that time if you are not happy with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you take out shipment registration of insurance with your postal carrier. ARA will not be responsible for parcels lost or damaged in transit if you choose not to insure. 


Association Number
A03958

ABN
64 217 302 489